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IE8 Local HTML File - "The system cannot find the file specified."

We are writing a Windows client application in VB.NET. When the application is launched for the first time, it downloads a local HTML User Guide file so that the user can get familiar with the new software. There is also a menu option for accessing content, which also creates the same error. Whenever the page is launched, a dialog box pops up stating “the system could not find the file specified.” And then the browser windows load the content. This is a feature of IE8 as we previously tested with IE6 and 7, and Firefox without problems.

Apparently this behavior is also observed in Outlook 2007 for some of our users when they click a link via email, but only on the first link they click.

Also, one of the conditions for the error to occur is that no IE8 windows are currently running, otherwise another tab opens and loads content very easily. We are getting this error on XP and Vista.

So far, this is all I have found about the problem:

http://www.eggheadcafe.com/conversation.aspx?messageid=34394054&threadid=34361999

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=general+failure.+the+url+was+&dg=microsoft.public.outlook.general&cat=en_US_db03bd1f-73aa-41e1 -abfd-27a6e3c352e5 & lang = en & cr = US & pt = & catlist = & dglist = & ptlist = & exp = & sloc = en-us & mid = cb1e6b6d-71fd-4351-ae98-c10fccf5809c

Anything that would be very helpful.

Thank!

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2 answers


The issue is caused by the McAfee Host Intrusion Prevention Service. Stopping the service mitigates the problem. So the answer is to contact the team that launches the HIP application.



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The same problem; the problem was solved by disabling a specific add-on:

"Sophos Web Content Scanner"



So it looks like antivirus add-ons are the culprit here - or IE8 itself. The issue can also be reproducible (when the add-in starts) by simply typing the URL into the Start box in Vista.

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