Have Geek Brain

In terms of user experience, is it better to request new information or ask permission for old information?

Facebook apps have access to a service they call Proxy Mail. This is basically an email address unique to the user / application pair and forwards the registered email address of the users if they continue to grant permission to the application.

So I can use that and ask for permission, or I can just just ask the user for their real email address.

What do you think is the best user experience?

+1


a source to share


4 answers


If it is the UX (User Experience) that you are worried about, I would ask permission for two reasons:



  • This works less for permission than retyping my email address. It also retains the sense of a centralized application, rather than splattering applications trying to work together.

  • It also gives the user a sense of security. Anytime they want to stop receiving email from your app ... all they have to do is revoke the permission. If they had to enter their email, who knows what you can do with the data (no matter if you do anything, it doesn't matter, that's what the user experiences during registration / configuration).

+3


a source


I personally would rather enter the email address once, but why not give users the option?



By default, you are prompted for a real email address, with "Don't want to use a real email?" a link that briefly explains the flaw to avoid giving.

0


a source


Request for permission. If they agree, they should click "Yes", which means one click, and not type in an email address. I know both actions take less than 10 seconds, but users don't want to waste time entering their profile information.

0


a source


From a user perspective, I feel like unnecessary (invasive) prompts are bad.

So, when deciding on this user interface, try to control the user as accurately as possible. Users in control ensure a happy user experience.

Both options are available on screen / page. Let the user choose. enter your email address here ..... or "check here to allow access to your saved email ..."

0


a source






More articles:


All Articles